Shipping policy
Shipping Policy
Plop Eco Ltd
(“we”, “us”, “our”)
Shipping Locations
We ship orders from the United Kingdom and currently deliver worldwide.
Please note that shipping availability, rates, and delivery times may vary depending on your location.
important: For international orders, any import duties, taxes, or customs fees are the responsibility of the recipient. PlopEco Ltd is not responsible for delays or charges imposed by customs authorities.
Processing Time
Orders are typically processed within 1–2 business days.
Orders placed on weekends or UK public holidays will be processed on the next business day.
Delivery Times
United Kingdom
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Standard delivery: 2–5 business days
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Orders with a total value of £100 or more may be shipped using an upgraded or next-day service where available.
International Orders
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Delivery times vary by destination and carrier.
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Estimated delivery times will be shown at checkout where possible.
All delivery estimates are provided as a guide and are not guaranteed.
Shipping Carriers & Tracking
We use multiple trusted carriers, including Royal Mail, Evri, and DPD, selecting the most appropriate service for your order and destination.
✅ All orders are shipped with tracking.
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.
Shipping Restrictions
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We do not ship to PO Boxes or storage units.
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Deliveries to remote or less accessible areas (such as the Scottish Highlands or islands) may take longer than standard delivery times.
Delays & Exceptions
While we do our best to ensure timely delivery, delays may occasionally occur due to factors outside our control, including:
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Carrier delays
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Weather conditions
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Public or bank holidays
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Industrial action or postal service disruptions
In such cases, tracking information will provide the most up-to-date status of your order.
Customs, Duties & Taxes (International Orders)
For international deliveries, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Questions About Shipping
If you have any questions about shipping or your delivery, please contact us at: